{"id":146,"date":"2021-02-12T09:00:41","date_gmt":"2021-02-12T08:00:41","guid":{"rendered":"http:\/\/atwjbdb.cluster030.hosting.ovh.net\/?page_id=146"},"modified":"2021-10-06T11:40:06","modified_gmt":"2021-10-06T09:40:06","slug":"nos-expertises","status":"publish","type":"page","link":"http:\/\/www.bcs-certification.com\/index.php\/nos-expertises\/","title":{"rendered":"Nos expertises"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbHero\u00a0\u00bb _builder_version=\u00a0\u00bb4.9.0&Prime; background_color=\u00a0\u00bb#084666&Prime; use_background_color_gradient=\u00a0\u00bbon\u00a0\u00bb background_color_gradient_start=\u00a0\u00bb#030f40&Prime; background_color_gradient_end=\u00a0\u00bbrgba(8,70,102,0.8)\u00a0\u00bb background_color_gradient_direction=\u00a0\u00bb170deg\u00a0\u00bb background_color_gradient_start_position=\u00a0\u00bb1%\u00a0\u00bb background_color_gradient_overlays_image=\u00a0\u00bbon\u00a0\u00bb background_image=\u00a0\u00bbhttp:\/\/atwjbdb.cluster030.hosting.ovh.net\/wp-content\/uploads\/2021\/02\/accountant-01.jpg\u00a0\u00bb custom_padding=\u00a0\u00bb30px||3px|||\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb3_5,2_5&Prime; _builder_version=\u00a0\u00bb4.9.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb][et_pb_column type=\u00a0\u00bb3_5&Prime; _builder_version=\u00a0\u00bb4.9.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.9.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb|700|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#2f6b22&Prime; text_font_size=\u00a0\u00bb25px\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; text_text_shadow_style=\u00a0\u00bbpreset4&Prime; sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<p style=\"text-align: left;\"><span style=\"color: #ffffff;\">Certification de syst\u00e8mes de management<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.9.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_text_color=\u00a0\u00bb#ffffff\u00a0\u00bb]<\/p>\n<p>La certification de syst\u00e8mes de management vise \u00e0 d\u00e9montrer que l\u2019organisation ainsi que les m\u00e9thodes de travail mises en place par l&rsquo;entreprise permettent de garantir \u00e0 toute partie prenante le respect des attentes\/exigences explicites comme implicites.<\/p>\n<p>Cette d\u00e9marche s&rsquo;appuit sur plusieurs principes d&rsquo;organisation des structures ainsi que sur la d\u00e9marche d&rsquo;am\u00e9lioration continue afin d&rsquo;am\u00e9liorer contunuelement les performances, r\u00e9duire les couts et assurer la satisfaction des parties prenantes!<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb2_5&Prime; _builder_version=\u00a0\u00bb4.9.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttp:\/\/atwjbdb.cluster030.hosting.ovh.net\/wp-content\/uploads\/2021\/02\/Accountant-Image-36.jpg\u00a0\u00bb title_text=\u00a0\u00bbAccountant-Image-36&Prime; _builder_version=\u00a0\u00bb4.9.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset2&Prime;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbServices\u00a0\u00bb _builder_version=\u00a0\u00bb3.22&Prime;][et_pb_row _builder_version=\u00a0\u00bb4.9.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.9.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#3aa641&Prime; closed_toggle_background_color=\u00a0\u00bb#030f40&Prime; _builder_version=\u00a0\u00bb4.9.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb toggle_level=\u00a0\u00bbh4&Prime; toggle_font=\u00a0\u00bb|700|||||||\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbISO 9001 V2015&Prime; open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.9.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb]<\/p>\n<p><span style=\"font-size: large;\"><b><\/b><\/span><\/p>\n<p><span style=\"font-size: large;\"><b>Am\u00e9liorer la satisfaction client, votre comp\u00e9titivit\u00e9 et votre organisation<\/b><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>Quelque soit votre m\u00e9tier, vous \u00eates convaincu de la n\u00e9cessit\u00e9 de fournir un produit ou un service de qualit\u00e9 afin de r\u00e9pondre aux attentes de vos clients. La satisfaction client reste un objectif incontournable de la vie \u00e9conomique.<\/p>\n<p>La norme <b>ISO 9001<\/b> fait partie de la s\u00e9rie des normes ISO 9000, relatives aux syst\u00e8mes de gestion de la qualit\u00e9. Elle d\u00e9finit des exigences concernant l\u2019organisation d\u2019un syst\u00e8me de gestion de la qualit\u00e9.<\/p>\n<p>Que cela soit une obligation contractuelle ou que vous fassiez partie des nombreuses entreprises qui souhaitent optimiser leur organisation interne, un syst\u00e8me de management de la qualit\u00e9 vous apportera des avantages certains.<\/p>\n<p>Bien que la norme ISO 9001 reste le r\u00e9f\u00e9rentiel g\u00e9n\u00e9rique applicable \u00e0 tous secteurs de l\u2019\u00e9conomie, de multiples r\u00e9f\u00e9rentiels sont venu compl\u00e9ter cette norme avec des exigences suppl\u00e9mentaires sp\u00e9cifiques \u00e0 chaque secteur.<\/p>\n<p>Mettre en \u0153uvre un syst\u00e8me de gestion de la qualit\u00e9 selon les exigences de la norme ISO 9001-Version 2015 consiste \u00e0 :<\/p>\n<ul>\n<li>D\u00e9montrer l\u2019aptitude \u00e0 fournir r\u00e9guli\u00e8rement un produit conforme aux exigences du client et aux exigences r\u00e9glementaires applicables.<\/li>\n<li>Chercher \u00e0 accro\u00eetre la satisfaction des clients par l\u2019application efficace du syst\u00e8me, et en particulier, mettre en \u0153uvre un processus d\u2019am\u00e9lioration continue (selon le principe PDCA ou roue de Deming)<\/li>\n<\/ul>\n<p>\u00a0Elle est bas\u00e9e sur 7 principes fondamentaux de management :<\/p>\n<ul>\n<li>L\u2019orientation client<\/li>\n<li>Le leadership<\/li>\n<li>L\u2019implication du personnel<\/li>\n<li>L\u2019approche processus<\/li>\n<li>L\u2019am\u00e9lioration continue<\/li>\n<li>Prise de d\u00e9cision fond\u00e9e sur des preuves<\/li>\n<li>Management des parties int\u00e9ress\u00e9es<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbISO 14001 V2015&Prime; _builder_version=\u00a0\u00bb4.9.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p>Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Certification de syst\u00e8mes de managementLa certification de syst\u00e8mes de management vise \u00e0 d\u00e9montrer que l\u2019organisation ainsi que les m\u00e9thodes de travail mises en place par l&rsquo;entreprise permettent de garantir \u00e0 toute partie prenante le respect des attentes\/exigences explicites comme implicites. Cette d\u00e9marche s&rsquo;appuit sur plusieurs principes d&rsquo;organisation des structures ainsi que sur la d\u00e9marche d&rsquo;am\u00e9lioration [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-146","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"http:\/\/www.bcs-certification.com\/index.php\/wp-json\/wp\/v2\/pages\/146","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.bcs-certification.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/www.bcs-certification.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/www.bcs-certification.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.bcs-certification.com\/index.php\/wp-json\/wp\/v2\/comments?post=146"}],"version-history":[{"count":10,"href":"http:\/\/www.bcs-certification.com\/index.php\/wp-json\/wp\/v2\/pages\/146\/revisions"}],"predecessor-version":[{"id":574,"href":"http:\/\/www.bcs-certification.com\/index.php\/wp-json\/wp\/v2\/pages\/146\/revisions\/574"}],"wp:attachment":[{"href":"http:\/\/www.bcs-certification.com\/index.php\/wp-json\/wp\/v2\/media?parent=146"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}